Lexar Prints (“we,” “us,” or “our”) operates the website https://www.lexarprints.com (the “Site”). This Privacy Policy explains how we collect, use, protect, and disclose personal information, including information related to SMS and email communications, when you interact with our business.
By using our Site or providing your contact information, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information You Provide
We may collect personal information when you:
Place an order
Contact customer support
Submit a form on our website
Provide contact information during checkout or support interactions
This information may include:
Name
Email address
Phone number
Billing and shipping address
Order and transaction details
Automatically Collected Information
When you visit our Site, we may collect:
IP address
Browser and device information
Pages viewed and interactions with the Site
This information is used strictly for website functionality, security, and operational purposes.
2. How We Use Your Information
We use personal information only for operational and customer-service purposes, including:
Processing and fulfilling orders
Providing customer care and responding to inquiries
Sending order confirmations, order updates, delivery notifications, and issue-resolution messages
Communicating important service or account-related notices
Preventing fraud and unauthorized transactions
Complying with legal, tax, and regulatory requirements
We do not send marketing or promotional communications.
3. SMS Messaging Terms and Conditions
Message Types
Lexar Prints sends transactional and customer support SMS messages only.
SMS messages may include all of the following message types:
Order updates
Delivery notifications
Customer service responses
Lexar Prints does not send marketing, promotional, or advertising messages via SMS.
Message Frequency
Message frequency varies based on your interactions, but you can expect approximately 1–5 messages per order or customer support interaction.
Consent
By providing your phone number and agreeing to receive text messages, you consent to receive transactional and customer support SMS messages from Lexar Prints, sent from 814-270-2072, including order updates, delivery notifications, and customer service responses.
Consent to receive messages is not a condition of purchase.
“I agree to receive customer care, delivery, and order update messages from Lexar Prints. Message frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel. Consent is not a condition of purchase. See our Privacy Policy and Terms & Conditions at https://lexarprints.com/policies/privacy-policy.”
Opt-in records are retained for compliance purposes.
5. Data Sharing and Non-Transfer Commitment
Customer data is not shared with third parties for marketing or promotional purposes
Mobile opt-in and SMS consent information is never shared with anyone for any purpose
Any data sharing referenced elsewhere in this policy explicitly excludes mobile opt-in data
We do not transfer consumer data, including phone numbers or SMS consent information, to any external organizations under any circumstances, even with user consent.
6. Data Protection Measures
We implement technical and organizational safeguards to prevent unauthorized access to or sharing of personal data, including:
Restricted internal access to customer information
Secure systems and vetted service providers
Operational controls to prevent unauthorized disclosure
Only authorized personnel and trusted service providers necessary to operate our business may access personal information.
7. Payment Information
Payments are processed securely through third-party payment processors. Lexar Prints does not store full payment card information.
8. Your Privacy Rights (United States)
Depending on your state of residence, you may have the right to:
Request access to your personal information
Request correction or deletion
Ask how your data is used
To exercise your rights, email cory@lexarprints.com with the subject line “Privacy Request.”
9. Children’s Privacy
Lexar Prints does not knowingly collect personal information from children under the age of 13.
10. Changes to This Privacy Policy
We may update this Privacy Policy as needed. Any changes will be posted with an updated effective date.
11. Contact Information
If you have questions about this Privacy Policy or SMS communications, contact us:
